GUEST REVIEWS

An Amazing Family Trip to Israel with Dekel Tours We were in Israel to celebrate our son's Bar Mitzvah. David, our agent, put together the perfect trip for us from start to finish. We toured for 7 days and each day was full of memorable experiences and learning. We needed a change of plans one day due to rain and David suggested a visit to a Blacksmith. It was an amazing addition to our trip. Our son was able to work with the artist to create his very own Yad which he used during his service. This was one highlight out of many. Our guide Shira was very knowledgeable and fun to be with. She felt like part of our family. We made the right choice in choosing Dekel Tours for our trip and highly recommend them.

Superior communication and implementation of the perfect itinerary! I work at a Jewish day school, so when it came time to plan a Bnot Mitzvah trip to Israel, there was no shortage of tour company recommendations. However, David Gross of Dekel Tours immediately stood out from the rest. To begin, I appreciated seamless communication with a native English speaker. In addition, as they say, presentation is everything. The proposed itinerary from Dekel tours was beautifully crafted with color images and easy to read text blocks. The other proposals I received looked like résumés, or a document you might use to take notes. The itinerary was 100% personalized to our family. From the hotels to the activities, every one of our interests and needs were considered. This was no easy feat with a group ranging in age from 12-78. We also had a particular tour guide in mind, (Sharon Pelleg), and Dekel tours was able to secure the tour guide of our choice. For the Bnot mitzvah, (2 daughters ages 12 and 15), we were given phenomenal recommendations for clergy, location and photography. Once the planning was complete, and we arrived in Israel, the superior service continued with immediate communication whenever needed. For example, we unexpectedly required a scooter for a family member who experienced limited mobility. A scooter was delivered to the hotel and our transportation was modified to accommodate. Also, a different family member needed a chiropractor, David was able to schedule and arrange travel to and from an appointment. I know this is quite the gushing review, but it is well deserved. Superior communication and implementation of an itinerary that provided the trip we dreamed of, earned this review.

Private Tour with DEKEL tours Just came back from a 13 day trip to Israel. Mark at DEKEL Tours helped us plan a 7 day private tour. He was very attentive to our wants and needs and kept in touch with us throughout the full year of planning. They did everything from book our hotels to our activities. Mark also matched us with a great tour guide Ronen. Overall we had a great vacation and looking forward to travelling to Israel in the future. I would highly recommend using DEKEL tours.

Great experience, great service Our group of 3 couples had a great tour of Israel and Jordan arranged by Mark Coleman and the team at Dekel Tours. For most of us, this was our first trip to Israel. We had several planning meetings and emails so our experience could be tailored to our desires. Mark was available to help us throughout our trip to answer logistical questions and work with us on some minor changes in our travel schedule, to help make sure we were where we needed to be to make connections. I would highly recommend Mark and the team at Dekel Tours!

3rd trip with Dekel Excellent team to work with and very easy communication. Mark and LeeAnn went above and beyond to help us organize a tour for 28 people with an added memorial service for a dear loved one. And Mitch B has become the only guide for us. Highly recommend Dekel.

There's really no reason to look anywhere else! Dealing with Dekel Tours was a pleasure from beginning to end. David organized an unbelievable family tour for 6 of us to spend 7 days in Jerusalem and Tel Aviv. We are a family of 6 (age ranging from 16 to 55.) Our tour guide for the majority of the trip was Beni, and he too was fantastic. We were lead on an unforgettable journey that included scaling Masada, floating in the Dead sea, visiting the 4 ancient quarters of Jerusalem, digging in a cave, touring the Holocaust Museum, biking through Tel Aviv, eating hummus and falafel in the Carmel Market,

Wonderful, Attentive Tour Operator LeeAnn at Dekel worked with our extended family for a long time to schedule a (long awaited) family trip to Israel. LeeAnn and the Dekel team were incredibly knowledgeable and responsive, both prior to the trip and on WhatsApp while we were in Israel. They made everything from the airport transfers to the well selected tours/sites go smoothly. We also really appreciated the personal touch of LeeAnn meeting us at the hotel the morning of our first day of touring. We could not have had a better experience with Dekel and the guide and driver they set us up with (big props to Beny Shlevich, amazing guide).Two bonus points worth noting as an indication of the planning and customer service from Dekel:A) One morning, we were up north and came down to find out our bus had a flat tire. Somehow, the Dekel team had an alternate bus to us promptly so that we could make our first tour destination without delay while the original bus was being fixed. Magic!B) A few days after we came home, we got an unexplained charge from one of the hotels. We WhatsApp'd LeeAnn and she chased it down in-country and resolved it for us ASAP (even though this is still in Dekel's busy season and they are crazy busy).Thanks LeeAnn and Dekel for the trip of a lifetime.

Israel's Best Tour Company Dekel Tours goes the extra mile from the moment you contact them. I wanted a customized tour of Israel not a tourist cookie cutter tour and Dekel listened to what I envisioned and exceeded my expectations. My main contact David Gross was thorough and quick to answer any questions I had (believe me I had a lot of them). From the moment my group of twenty stepped off the plane in Tel Aviv we were greeted by a Dekel Tour agent and our trip was seamless and excellent. We even had a medical emergency in our group and Dekel was so completely understanding, compassionate and kind and was quick to take action. Should anyone I know plan a trip to Israel I will highly recommend Dekel Tours. They customize for small and large groups. I trust them completely.